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Frequently Asked Questions


Click a question below to reveal more information. If you cannot find any information relevant to your query, please contact us via our contact page.

General FAQs:

What is the benefit of registering with you?

Mainly this gives you a quicker process through to checkout because you can access your stored addresses. Registering also gives you the ability to set up 'event reminders' for key occaisions etc., and allows you to add images into a personal library that will be available to you when you personalise cards and other products.

I am an artist/photographer - can I be a contributor to LFTA and sell my work?

Sure, please register here or go to LoveFromTheArtist.org and register with our core programme. We will get in touch with you and take things forward from there.

How can I help you?

We're a very small and self-funded charitable organisation. We would be very happy to receive help in any practical form, especially if you are a person of influence and feel you can open some doors to spread the word about us. Outside of that, just keep watching our site and looking at our contributors' works (and buying of course).

Why are you doing this?

We love art and love things like greetings cards. We also get hugely frustrated at how difficult it is to get good artistic and designer cards (the shops seem to have fewer on offer each year). We also know that there are so many great artists, photographers, illustrators and designers out there who might like to get their work into the hands of the card buying public. We want to see an open market for talented people to offer their designs out and get properly and fully remunerated for that.

I'm thinking of becoming a contributor. Can I have a sample card sent to me?

We are often asked to send sample cards. When we do this it costs us money to print a card and then to post it. If and when you become a contributor on our system, you might sell many cards and make lots of money (we hope), but we don’t get any of it so there is no way for us ever to recover the cost of the sample(s).

So, rather than ask us for a sample card, why not buy one from one of our artists? That way you help a worthy cause in the process of answering your question.

Will you promote and market me and help me to sell my cards?

We do some promotional work or marketing of the content on LFTA, but only on a very small scale, through things like ‘card of the month’ and ‘artist of the month’ etc., but in the main we like to encourage you to push your own work through your marketing activities, for instance via Facebook and other social media and web activity.

As a contributor on LFTA you have a directly accessible link to your site area that can be promoted by your own efforts.

We do promote the programme itself without singling out individual artists. This is mainly to small shops and retail outlets who might like to support their local artists or who just want a wider and better range of cards to select in smaller quantities.

We also promote the programme as a whole to other groups such as the WI, but again, these activities do not focus on specific artists and instead promote the diversity and range of work on the programme overall.

WI Denman:

How do I buy at wholesale prices to re-sell cards in my federation?

Please Contact Us to let us know who you are and we'll set everything up for you from there.

You will need a log-in that recognises you as a wholesale buyer.

Ordering:

How do I reorder items I have ordered before?

If you were logged in when you ordered then the order information will be in your order history. (Log in) Go to 'Your Account' (or 'Hello [your name]') on the menu and select 'Order History' from the choices offered. Click on the order reference you are interested in to review the items it contains. There is a button to add these items to your current basket at the bottom of the page. If you don't want all the items just remove the unwanted ones from your basket in the normal way.
Personalising:

Can I copy my personalisation onto other cards of different design?

Yes, you can do this using the saved personalisations feature. You will need to log in to save your design content, but once saved you can copy it to the 'clipboard' and later 'paste' it into other cards you have opened for personalising.

(Log in) Go to 'Your Account' (or 'Hello [your name]') on the menu and select 'Manage Account'. From the buttons, choose 'Your Saved Personalisations', open the one you're interested in and use the 'Copy' button to put this content onto the 'clipboard'.

Shop as normal - when you open a new item and go to the 'Personalise Now' function, you will get a 'Paste' button above your new item if it is compatible with the clipboard content.

Note that paste will delete any other content so paste first then edit or add to this afterwards.

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